Jobs & Internships

POSITION SUMMARY

The Palette Café at The Heckscher Museum of Art is seeking a reliable and customer-focused Part-Time Café Cart Attendant to operate the museum’s outdoor café cart during the summer season. This position is ideal for an individual who enjoys interacting with visitors, providing excellent customer service, and working in a unique cultural setting.

The Café Cart Attendant will be responsible for selling sandwiches and cold beverages, processing transactions through a point-of-sale (POS) system, maintaining inventory levels, and ensuring the café cart is clean, organized, and welcoming for museum guests.

SCHEDULE

Summer* Fridays, 11:30 a.m. – 4:30 p.m. with possible Saturdays and Sundays, 11:30 a.m. – 4:30 p.m.
*Through Labor Day weekend

RESPONSIBILITIES

• Set up the outdoor café cart and prepare for daily service.
• Sell sandwiches, snacks, and cold beverages to museum visitors.
• Process customer transactions accurately using the POS system.
• Provide friendly, professional customer service and answer basic visitor questions.
• Monitor inventory and restock products as needed throughout the shift.
• Maintain cleanliness, organization, and presentation of the café cart and surrounding service area.
• Follow food handling and safety procedures.
• Perform end-of-day closing duties, including inventory checks, cleaning, and securing supplies.
• Communicate any operational issues or supply needs to the Director of Operations.

QUALIFICATIONS:

• Customer service experience preferred.
• Cash handling and/or POS system experience preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Dependable, punctual, and detail-oriented.
• Ability to stand for extended periods and lift light to moderate supplies.

COMPENSATION

• This position is paid at an hourly rate, commensurate with experience.

HOW TO APPLY

Please submit a cover letter, resume, and the names of two professional references to formankindllc@gmail.com. Applications will be reviewed on a rolling basis until the position is filled. The Heckscher Museum of Art is an equal opportunity employer and deeply committed to building a diverse, inclusive team that reflects the communities we serve.

POSITION SUMMARY

Reporting to the Director of Visitor Experience, the Guest Experience Assistant is a vital part of the Museum’s operations and impact on the community. As one of the first people that visitors meet upon entering the museum, they help set the tone of the entire museum experience. Enthusiasm, strong communication skills, and a passion for the arts are just a few of the valuable characteristics of an effective Guest Experience Assistant.

SCHEDULE

Thursdays & Sundays, 11:30 a.m. – 5:30 p.m

RESPONSIBILITIES

• Welcome visitors to the Museum
• Track daily attendance and collect and track library passes
• Answer visitor questions about exhibitions, programs, membership, etc.
• Manage the Museum’s main phone line and inquiries email inbox, providing accurate information about hours, events, membership benefits and renewals, etc.
• Collect donations and payment processing
• Promote and sell memberships
• Manage Create Your Own Activity Station/Visitor Response Stations
• Signage maintenance
• Make sure the daily attendance and zip code sheets are complete and reset each day
• Assist with program check-in and payment processing at select public programs
• Encourage visitors to leave feedback at the HappyOrNot kiosk
• Manage flyers at the desk and replenish as needed
• Register visitors for programs, as needed
• Sell Museum merchandise and track sales, when applicable
• Check in group tours and process payment, as needed

QUALIFICATIONS:

• Customer service experience preferred.
• Cash handling and/or POS system experience preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Dependable, punctual, and detail-oriented.
• Ability to stand for extended periods and lift light to moderate supplies.

COMPENSATION

• This position is paid at an hourly rate, commensurate with experience.

HOW TO APPLY

Please submit a cover letter, resume, and the names of two professional references to formankindllc@gmail.com. Applications will be reviewed on a rolling basis until the position is filled. The Heckscher Museum of Art is an equal opportunity employer and deeply committed to building a diverse, inclusive team that reflects the communities we serve.

Supervisor: Building & Grounds Superintendent or, in their absence, the Senior Security Officer in-charge.

Supervises: Other part-time museum guards when designated by the Building & Grounds Superintendent or the Executive Director as the senior museum guard in-charge.

Qualifications:

• Must possess a valid New York State security guard registration card.
• High School diploma, at least 18 years old, no prior conviction for a serious offense.
• Responsibility, dependability, and timeliness a must.
• Ability to deal courteously and tactfully with the public and coworkers.
• Ability to stand and/or patrol for extended periods on a hard floor surface.
• Visual acuity, alertness, and attention to detail in monitoring museum activity.
• Good verbal and written skills.
• Ability to complete incident and other job-related reports.
• Ability to set-up tables, chairs, and audio-visual equipment for programs, and conduct other similar moderate lifting.
• Must be willing to perform minor janitorial tasks to ensure public safety.

To Apply

Please submit a cover letter and a resume, including contact information for two professional or academic references to Ken Moss, Building & Grounds Superintendent, at facilities.heckscher@gmail.com.  No phone calls please.

Compensation: $18-20/hour